What are depot services?
Remi customers with Depot Service coverage will ship the equipment to the vendor for repair at their facility. Equipment will be returned to the customer upon completion of the repair. Depot services can vary depending on type of equipment and the vendor being utilized. We suggest you work closely with the Remi Service Delivery Representative to understand the specific details of your service delivery call.
Be sure to check out the blog and download the infographic to learn more about shipping, insurance, loaner equipment, turnaround time, and reimbursements.
[Case Study] Southeastern State Consolidates Contracts and Saves Over $19 Million with Equipment Maintenance Program
As a large state utilizing significant amounts of equipment across its various agencies, they needed a way to manage their asset portfolio that was more efficient and cost-effective. The lack of a streamlined process to the state’s equipment maintenance was both an administrative and financial burden.
Check out the blog to learn more about the Southeastern State’s success.
Richardson Rescue Receives $7,400 from Remi and Insperity
Remi’s Summer Charity event was a huge success. Remi’s employees donated funds along with Insperity, their HR partner for over 10 years, to raise money for a good cause. On Tuesday August 27, 2019, Brent Howison, President, Remi and Marc Goldenberg, General Manager, Insperity presented a $7,400 check to Richardson Rescue, a local non-profit animal adoption agency in York, SC.
Check out the video to see Richardson Rescue accept the donation and don’t miss the star of the show…a cute puppy ready for its fur-ever home.
It’s Labor Day weekend and we wanted to wish you a wonderful holiday with family and friends. Remi will be operating on the below holiday schedule this week. If you need to contact the Service Delivery Team for equipment issues, please call us at 866-296-4847.
For our detailed schedule, check out the blog post.
Streamlining Equipment Maintenance: How ISO Certification, Software, and Equipment Maintenance Management Played a Significant Role in a Successful Program – Part 3
With a seamless process in place, the Quality Control Supervisor for the Department of Transportation (DOT) knew there was one additional hurdle—the management process for equipment maintenance.
Prior to working with Remi, the DOT would go through an extensive process when equipment failed or even when preventative maintenance or calibrations were required to keep the ISO certification.
Read the blog to see how the DOT was able to improve their process with Remi’s EMMP.
Streamlining Equipment Maintenance: How ISO Certification, Software, and Equipment Maintenance Management Played a Significant Role in a Successful Program – Part 2
Last week we talked about ISO certification and the equipment tracking software required. The post is based on an interview Remi conducted with a client who is the Quality Control Supervisor at a Department of Transportation (DOT) state office. The DOT needed to find a way to help them manage equipment, track calibrations and remind them of preventative maintenance for more than 2,500 pieces of equipment. Asset Management Software seemed like the right choice.
Streamlining Equipment Maintenance: How ISO Certification, Software, and Equipment Maintenance Management Played a Significant Role in a Successful Program
Remi recently sat down with a customer who is the Quality Control Supervisor with 28 years of experience for a state office of the Department of Transportation (DOT). A main area of responsibility at the DOT is asset management, which includes new equipment purchases, contract management, compliance regulations, and equipment maintenance. You can read our previous success story, where this client shared how the DOT streamlined the purchasing process and saved $100,000.
The focus of today’s post is discussing why this customer made the decision to streamline the department’s equipment maintenance program. It will examine how ISO Certification, the introduction of a new asset management software, and the need for consistent equipment maintenance management played a role in the successful transition to a more efficient asset management program.
[Case Study] Midwest Hospital Gets the Most from EMMP with Seamless Implementation and Best in Class Customer Service
A full-service community hospital in the Midwest, serving the public since 1912, was relocated in 2010. The new state-of-the-art facility was equipped with the latest in medical technology and a Third-Party Maintenance program was put in place to support the hospital with their equipment needs. After a few years, the hospital’s administration decided to explore alternatives for their Equipment Maintenance Management Program (EMMP). At that time, the hospital’s equipment was on a program that left more to be desired in customer service as well as overall urgency and care. The hospital found that the Remi core values in addition to their commitment in delivering excellent customer service, was the right fit for their business.
Read the success story to learn more.
On August 2, Remi will make the move to The Nexus at Waverly, which is about 5 miles from our existing office. The Nexus, a six-story, creative office building within the Waverly community is located in Charlotte, NC. This is the second office building being built in the area and will be anchored by Remi….