Remi provides a simpler and smarter approach to service and vendor management
Organizations with mission-critical equipment can realize financial, operational, and quality benefits through Remi’s data-driven service vendor management.
Remi’s industry-leading Managed Service Agreements replace multiple contracts and extended warranties with one solution that costs less and is more flexible than traditional contracts.
We do not maintain or repair equipment; we provide a single point of contact for managing service events and are service vendor-neutral. Our solution delivers coverage that includes the costs associated with parts, labor, travel, emergency repair, and preventative maintenance.
Remi Is Now Part of PartsSource.
PartsSource and Remi share a common mission: to help our clients make smarter procurement decisions and generate greater value and throughput from their mission-critical equipment.
Unlocking Value in Your Service Contracts with Remi
Immediate Savings: Evidence-based contract assessment generates around 20% hard cost savings in a single consolidated agreement.
Maximize Uptime and Quality: Utilize your preferred vendor or tap into our network of 5,000+ peer-reviewed service technicians. Quality is assured to ISO 9001:2015 and ISO 13485:2016 standards for general Quality Management Systems and Medical Device Service Quality.
Improve Your Productivity: Standardized service workflow and event management eliminate the chaos of managing multiple vendors.
Safely Extend Service Life of Critical Assets: Preserve precious capital while maximizing the return on investment of your end-of-life equipment with a single partner to manage service events and access to 4 million parts.
How Remi Managed Service Agreements Work
1. Remi will analyze your contract portfolio and provide a proposal for immediate consolidation into one evidence-based Managed Service Agreement.
2. The total cost for this Agreement will average up to a 20% immediate discount.
3. Enjoy Stress-Free Service, including:
- End-to-end coordination, updates and confirmations
- Vendor choice preferences pre-loaded
- Timely Field Service Report retrieval, quality-controlled and archived
- All service-related billing and paperwork
- Visual analytics to understand service performance and provider quality
Remi’s Simpler, Smarter Approach to Service and Vendor Management
| Contract Consolidation Enjoy one renewal workflow and unmatched flexibility with a single evidence-based service agreement | Vendor Performance Monitoring Improve quality outcomes through nationally-benchmarked insights and service event oversight |
| Standardized Service Management Eliminate the chaos of managing multiple service events through a standardized and formulary-driven workflow | Digitally-Powered Experience Efficiently manage your operations through transparent data insight and digitized workflows |
| Lower Costs Reduce costs through proprietary data insights and aggregated peer demand | Try Remi Risk-Free Let us provide you with a free alternative quote from your existing service contract |
Industries We Serve
Every organization relies on electronic equipment to carry out its daily operations. Hospitals rely on diagnostic imaging equipment, patient monitoring, and a wide variety of devices to provide for the health of their patients. Universities utilize analyzers, spectrometers, and centrifuges to conduct research projects. Government entities use alarm systems, access controls, and video surveillance to keep employees safe. Banks depend on computers, currency counters, and coin sorters to serve their customers. Even the smallest business has a printer, telephone, fax machine, and computer system.
Remi supports over 22,000 equipment types. See a representative list and start unlocking the value in your service contracts.
Upload your current equipment service contracts and let us provide you with an alternative quote. If we offer similar coverage for less, consider us. If we don’t, stay with your current service contract. Requesting a quote costs you nothing.