Remi’s Equipment Maintenance Managed Service for Government Agencies
Unlock the Value in your Service Contracts with Remi.
Federal, state, and local government agencies with mission-critical equipment can realize financial, operational, and quality benefits through Remi’s data-driven service vendor management..
Why Choose Remi for Equipment Maintenance and Repair Services?
Remi’s extensive experience in federal, state, and local government agencies makes us the industry leader in public sector managed service agreements. Free up your agency’s resources to focus on your mission while Remi’s skilled team provides stress-free, end-to-end service.
We are a U.S. General Services Administration (GSA) contract holder and have contract vehicles for most U.S. states. Contact our team of government experts to learn more about contracting options in your region.
Remi’s Solution is Data-Driven, Evidence-Based, and Digitally-Powered
Contract Consolidation
Streamline multiple agreements into one flexible Managed Service Agreement
Vendor Network Management
Remi schedules service with the best available option from your Vendors of Choice or one of 5,000 highly qualified technicians in our network.
Simple Service Requests
Call or use Remi Online to activate Remi’s dedicated, stress-free Service Center of Excellence with 24/7 support.
End-to-End Event Management
Remi maintains contact with client and vendors via phone or email; service request status is visible in a single, searchable view on Remi Online.
Service Documentation & Invoicing
Remi’s team manages Field Service Reports, vendor surveys, and invoicing, with archived versions for easy online access.
Visual Analytics
Review corrective and preventative maintenance reports 24/7 on Remi Online; access KPI dashboards in the online Service Scorecard.
Safely Extend the Service Life of Critical Assets with Remi
Remi can help you preserve limited capital by extending your end-of-service-life equipment. As a PartsSource company, Remi is your single partner in managing service events and providing access to over 4 million parts. Tap into our network of over 5,000 peer-reviewed maintenance professionals to keep your current equipment performing—including preventative maintenance or repairs even after the manufacturer ceases to provide coverage.
Visual analytics in Remi’s digitally-powered experience help you understand equipment performance and service history across multiple locations. Use these data insights to maximize the lifespan of your equipment and avoid expensive and disruptive replacements.
Boost Efficiency with Remi
At Remi, we understand the challenges facing government agencies with traditional equipment maintenance contracts, including:
- Large numbers of contracts and vendors to implement, manage, and renew – all on different schedules.
- Wide variation in contract pricing – even for the same equipment model!
- Lack of consistent monitoring or visibility to actual costs or vendor performance.
Government agencies face wide variations in pricing, even for the same equipment model, and a lack of consistent visibility to actual costs or vendor performance when managing repairs and maintenance. Remi’s vendor management solution helps agencies unlock value previously trapped in this cumbersome process by helping you maintain critical assets with minimized disruptions.
Ready to Learn More?
Request a no-obligation quote comparison to see how Remi can help unlock the value in your agency’s equipment service contracts.
Remi Resources for Government Agencies
Remi’s Simpler, Smarter Approach to Service and Vendor Management for Government Agencies
Remi’s clients give us a 4.8 rating (out of 5) on end-to-end service event management for over 80,000 service events managed annually. Here’s what a few of our government agency clients have to say:
“Working with Remi was an easy decision. It is one company, one point-of-contact, to manage all service events on 2,500+ pieces of equipment.”
State Department of Transportation Quality Control Supervisor (link)
“The choice to move to Remi was a great one as we have a partner to assist us with our equipment along the way.”
K-12 Public School Director of Operations (link)