Overview

Trust Remi with Your Equipment Maintenance Management Program

Remi’s Equipment Maintenance Management Program (EMMP) replaces multiple service agreements and extended warranties with one agreement that costs less and is more flexible than the Original Equipment Manufacturer (OEM) or Independent Service Organization (ISO) agreement. We do not maintain or repair equipment; we provide a single point of contact for managing service events and are service vendor neutral. Our solution delivers coverage that includes the costs associated with parts, labor, travel, emergency repair, and preventative maintenance.

Higher Education

With nearly 1,400 higher education and laboratory customers.

Government

Remi is proud to partner with 29 states saving more than $110M.

Healthcare

Partnering with nearly 800 healthcare customers.

Commercial

Let Remi be your single source partner.

What’s New

Implementing Best Practices for Equipment Maintenance: End Users Share Successes – Part 2

Last week’s post discussed the value of a seamless implementation process through the successes of an ambulatory care center. This week we highlight another successful implementation with a healthcare clinic in the Midwest, that has served its customers for nearly three decades. The facility provides routine care as well as more complex services such as cataract surgery. The team of specialists are backed by a highly trained nursing and office staff located within three offices. The Clinical Manager oversees the technicians and nurses on staff all while managing the equipment for all three facilities. When the Clinical Manager began overseeing the clinic’s equipment, she found that the previous manager had left out a lot of detailed, pertinent information needed about the equipment they owned. She also discovered that they had many pieces of equipment already on the Remi program which made the decision to transition all equipment under one program that much easier.

Implementing Best Practices for Equipment Maintenance: End Users Share Successes

One of the critical pieces with Remi’s Equipment Maintenance Management Program (EMMP) is the implementation process. This is the proactive step of verifying all necessary information about the equipment upfront, so that if a failure does occur or preventative maintenance needs to be scheduled—required information like model number, serial number, equipment location, etc. are easily accessible and can streamline the process.  Now, with Remi you can request service online. This blog series explores two customer successes. Both case studies highlight the importance of implementation and offer some best practices to help organization’s prepare for a successful implementation and equipment maintenance program. Check out the blog and customer success story.

[Case Study] Community-based Hospital Makes the Switch to Get the Most from their EMMP

A leading independent community-based hospital located within the Midwest was ready to find a new Equipment Maintenance Management Program (EMMP) that would be a better fit for their business. “Through the years, I’ve been exposed to various vendors and programs. With very few exceptions, the costs of these program’s services far outweighed the benefits to our small rural hospital. All we really need is reliable service and maintenance. We do not want a lot of bells and whistles or constant tips for add-on offerings. Too often these systems start off at a great price but as we add equipment, they became cost prohibited,” explained the hospital’s CEO. Read the full success story in our blog.

It’s Who We Are

equipment maintenance management company remi

Awards

We’re proud to be recognized as a Best Places to Work, Inc. 5000, North Carolina’s 40 Fastest Growing Mid-Market companies, etc.

Growth

Our customers continue to trust Remi, which has fueled the organization’s continued growth, while other market players have fallen by the wayside.

Values

Remi’s values drive our every action — positive attitude, providing open and honest communication, being customer-centric, and having a passion for the work we do.

Supporting the Industries We Serve

 
$220M+

Saved by Remi Customers



22,000+

Unique Equipment Models Covered



38,000+

Service Events Managed Annually



4,500+

Certified Service Providers

Get Started Today

Upload your current electronic equipment service agreements and let us provide you with an alternative quote. If we offer similar coverage for less, consider us.