Remi Blog

Healthcare Clinic Last week’s post discussed the value of a seamless implementation process through the successes of an ambulatory care center. This week we highlight another successful implementation with a healthcare clinic in the Midwest, that has served its customers for nearly three decades. The facility provides...

One of the critical pieces with Remi’s Equipment Maintenance Management Program (EMMP) is the implementation process. This is the proactive step of verifying all necessary information about the equipment upfront, so that if a failure does occur or preventative maintenance needs to be scheduled—required...

A leading independent community-based hospital located within the Midwest was ready to find a new Equipment Maintenance Management Program (EMMP) that would be a better fit for their business. “Through the years, I’ve been exposed to various vendors and programs. With very few exceptions,...

Case Study This state, located in the Southeastern region of the US, has major industries that include education, healthcare, banking, automotive manufacturing, and technology. As a large state utilizing significant amounts of equipment across its various agencies, they needed a way to manage their...

Receives $7,400 from Remi and Insperity Remi’s Summer Charity event was a huge success. Remi’s employees donated funds along with Insperity, their HR partner for over 10 years, to raise money for a good cause. On Tuesday August 27, 2019, Brent Howison, President, Remi...

Midwest Success Story Case Study Remi EMMP Customer Support A full-service community hospital in the Midwest, serving the public since 1912, was relocated in 2010. The new state-of-the-art facility was equipped with the latest in medical technology and a Third-Party Maintenance program was put in...

Last week we talked about HAC facts and this week we will explore how an Equipment Maintenance Management Program (EMMP) can help uncover savings to offset the penalties faced by your hospital. If you are feeling the pain of HAC penalties with a 1% Medicare reimbursement reduction that ranges from...

If you work in healthcare, then you are well-versed in the Hospital Acquired Conditions (HAC) Reduction Program administered by Centers for Medicare & Medicaid Services (CMS).  The program, started in 2014, was created to ensure hospitals continue to focus on the reduction of hospital acquired conditions, such...

In equipment maintenance management, we see some interesting stories that make you say—hmm. In this instance, a Remi customer had called into to our Service Delivery Team for support of their imaging equipment that they believed had a broken camera.  It had been working...

Last week we talked about the 5 Key Components of Total Cost of Ownership including acquisition, operation and maintenance.  This week we wrap up the five components of TCO with cost of consumables and extending the life of equipment. In conclusion, healthcare organizations can...

In a highly competitive healthcare industry, organizations and facilities continually search for creative ways to lower their operating costs. According to Modern Healthcare, some of the biggest expenses include equipment spending.  It is estimated that hospitals spend roughly $93 billion per year on medical equipment...

Last week we discussed the life cycle of aging equipment and associated costs including new equipment and equipment that is only a few years old. This week we will finish out the life cycle with mature equipment, as well as extending the life of...

We all know that personal healthcare costs increase as you age. People start to have more health issues as they get older and costs for insurance, prescriptions, etc. continue to increase. The same applies for equipment. The more mature the equipment, the more likely...

Last week’s post explored how an EMMP can uncover hidden financial savings and things to consider when partnering with a vendor. This week’s topic covers a couple of other ways to think about savings as it relates to equipment maintenance. This blog was also...

Regardless of industry, businesses are always looking for ways to save money and increase the bottom line. For those working in the healthcare industry, expenses are increasing faster than revenue. Hospitals, clinics, ambulatory care facilities, eye centers, and other healthcare-related organizations continue to search...

Those in the healthcare equipment maintenance space have often heard the statistic that each bed in a hospital equals around $5,000 in service agreements under management. While the origin of this all-to-often accepted stat couldn’t be found, research did uncover two validated statistics from...

This week we are kicking off our Equipment Blog Series with the first in the series focused on laboratory freezers. Lab freezers are used to safely store critical samples for a variety of clinical, pharmaceutical, and biological applications and can be chest format or...

Last week we discussed the difference between End of Life (EOL) and End of Service Life (EOSL) in our blog. The focus of this post is to discuss the questions you may want to ask and determine the options that are available once EOL...

Over the next two weeks, we will be discussing End-of-Life (EOL) and End-of-Service-Life (EOSL) to help you navigate the different scenarios and determine the best approach for your organization. When an Original Equipment Manufacturer (OEM) announces that a piece of equipment is at EOL or EOSL, it prompts a series of events...

This week we look at an outpatient ambulatory care facility in the Midwest with 20+ physicians on staff, four operating rooms and two treatment centers. This facility had a lot of working parts to manage and equipment maintenance was an area they were looking to streamline and...

As we kick off our first blog of 2019, we will be highlighting a State Department of Corrections and Rehabilitation that is comprised of 36 prison facilities that are very much like “mini cities”. This includes living areas, hospital rooms, dental clinics, mental health offices,...

Remi has been named to the 2018 Grant Thornton North Carolina 100® (NC100), which ranks the state’s largest private companies by revenue. The complete list was released in the October issue of Business North Carolina and can be viewed at www.GrantThornton.com/NC100. “We are thrilled to be named...

This week we look at a university in the western part of the United States with a thriving public research program in their School of Nursing. With advanced equipment, such as flow cytometers, microtomes, and analyzers, the nursing school was exploring options for an Equipment...

Check out our new animated video to see the benefits of partnering with Remi on an Equipment Maintenance Management Program (EMMP). We are obsessed with customer service and work daily to put our customers first. In fact 9 out of 10 customers agree that Remi offers excellent customer...

Remi, an equipment maintenance management company for healthcare, higher education and government entities, was named as one of the Best Places to Work by Charlotte Business Journal. This is the fourth year that Remi has been recognized as an outstanding company whose benefits, policies,...

Last week’s blog talked about relationships as it pertains to customer experience and customer service.  Check out that blog to learn more about Remi’s obsession with customer support. This week’s post is shifting gears and exploring another relationship that is critical to the success of Remi’s...

Focus on the Customer Any business savvy person knows the importance of relationship building and keeping customers happy. In this blog, we explore the different types of relationships and the programs in place to ensure success—success of the customer, the vendor, and Remi. The Focus...

In our previous two blog posts, we talked about the challenging task of purchasing equipment, the questions you can ask to start preparing for large equipment purchases, and the first three considerations including budget, service contracts and parts and consumables. If you haven’t read...

In our last blog, we talked about the daunting task of purchasing equipment and the questions you can ask to start preparing for large equipment purchases. If you missed last week’s blog, check it out. This week we will explore budgets, service contracts and parts and...

If you manage equipment at a university lab or hospital, you know how daunting it can be to purchase new or refurbished equipment. Whether replacing outdated equipment or upgrading to the latest technological innovations, the decision involves numerous people and business factors. Therefore, it...

This week we look at a large Healthcare System in the Northeast that was experiencing decreased operating budgets, increased costs, and lowered federal reimbursements. As a leading healthcare provider treating hundreds of thousands of patients each year, it was imperative that they find ways...

In our last blog, we kicked off the two-part series with blog #1, focusing on contracts and questions to ask yourself when considering an equipment maintenance contract.  This week we are going to dive into the five common misconceptions of maintenance contracts, as well...

Like all contracts, equipment maintenance agreements can be dense and hard to follow. If you are thinking about a maintenance contract for your healthcare organization, college or university, it is important to understand the misconceptions and key areas within the agreement. In this two-part blog series,...

In the first two parts of this series, we covered the five options for equipment maintenance and gave a real-life example of the severity of failure issues on equipment. If you missed one of these blogs, please check out the 5 options for Equipment...

In part 1 of this series, we examined the five options for equipment maintenance which discussed Original Equipment Manufacturer (OEM) contracts, Independent Service Organizations (ISOs), and Equipment Maintenance Management Programs (EMMPs). If you haven’t checked out this blog post, you can learn more here....

Every medical practice is feeling the impact during this continuing period of transition in healthcare. With a focus on cost reduction, while maintaining a high level of patient care, practices must continually look for new ways to improve efficiencies. An often-overlooked starting point is...