With the move to an automated grocery experience, it’s no surprise that stores may choose to reduce staff.

Amazon Go already touts a cashier-less experience, while other brick and mortar stores are integrating more self-checkout opportunities and personal shopping experiences. With the reduction in staff and more reliance on numerous pieces of electronic equipment, it’s important to have an Equipment Maintenance Management Program (EMMP) in place to cover the equipment during times of failure.

What happens when equipment is down and staff are inundated with orders?

Without a plan, the customer and employee experience, as well as the overall success of the store may be affected. With Remi, you get a single source partner, providing grocery stores (and retailers) a unique multi-location management program for equipment maintenance. This unique offering provides a single point of contact for managing service events using both the vendor of choice and Remi’s extensive vendor network.

Remi has a proven track record with Equipment Maintenance, offering a customer-centric approach to customers since 1998. Remi has been in the business of helping higher education, healthcare, and government entities cover equipment from lab, medical, IT and many other pieces of equipment that are electronic in nature. What you may not know, is that Remi also covers the following equipment in the food service industry:

  • Bakery Ovens
  • Conveyors
  • Electronic Scales
  • Food Packaging Sealers
  • Printer/Label Makers
  • Meat Saws
  • Meat Slicers
  • Meat Tenderizers
  • Mixers
  • Proof Boxes
  • Refrigeration Systems
  • Tumblers
  • Warmers
  • Wrappers
  • Security
  • General Office
  • Point-of-Sale

If you are concerned about your equipment in this shift to automation, please reach out to Remi to learn more about how we can partner with you and save you 10-25% off your traditional maintenance contracts. Contact us today to learn more and get started.