Spend less time coordinating service and more time supporting patients and daily operations
We bring covered equipment service into one managed service agreement. You choose which equipment to include. We arrange service with your preferred providers or qualified technicians from our network. We also take responsibility for covered maintenance and repair costs under the agreement.
Request a custom proposal today to compare your current coverage and cost before deciding whether to make a change.
Keep Your Sites Running. We’ll Handle the Service Coordination.
Keep scheduled care on track
Reduce service-related disruption by keeping covered equipment maintained and repairs moving.
Give site teams time back
Spend less staff time coordinating service, following up with providers, and tracking open repairs.
Lower equipment service costs
Review coverage equipment by equipment so you’re not paying for more service than each asset needs.
Stay ready for inspections and audits
Keep maintenance records and service history easier to access when documentation is requested.
See How Managed Equipment Service Works
Coverage for the Critical Equipment Your Sites Rely On
C-Arms and Fluoroscopy
Mobile and mini C-arms plus portable X-ray, including GE OEC, Philips Zenition and BV Pulsera, Siemens Cios, and Ziehm Vision, kept ready for procedure days.
Ultrasound
Systems, probes, and transducers from Fujifilm, GE, Philips, and Mindray, covered so imaging schedules hold.
Surgical Microscopes
Ophthalmic, neuro, and ENT scopes and stands, including Zeiss OPMI, Pentero, and Tivato, Leica M-series, and Alcon LuxOR.
Surgical Lasers
Ophthalmology, urology, and dermatology lasers from Lumenis, Olympus SOLTIVE, Dornier, Ellex, and IRIDEX, serviced between cases.
Endoscopy Towers
Camera systems, processors, and light sources from Olympus, Karl Storz, and Stryker, covered across GI and surgical suites.
Anesthesia Machines
Coverage available on GE Aespire, Aestiva, and Carestation, Drager Fabius and Atlan, and Mindray A-series platforms.
Covering All Your Specialty Equipment
We cover 22,000+ medical device models across all major manufacturers including GE, Philips, Siemens, Stryker, and many more. If we can’t deliver quality service on a given asset, we say so upfront during assessment.
Ortho
Women’s Health
Cardiovascular
Multi-Speciality
Diagnostic Imaging
GI / Endo
Spine / Ortho
Vision
Oncology
Surgical Lasers
Ultrasound
C-Arms / X-Ray
Experience Across Thousands of Service Events
Managing service across different equipment and manufacturers requires more than access to a technician. It requires experience knowing how to get the work moving and when another service option may be needed.
80,000+
Service events managed annually
5,000+
Qualified technicians in the network
22,000+
Equipment models covered
4.8/5.0
Average client rating after completed service
As a PartsSource company, we also have access to more than 4 million parts. Availability depends on the equipment and part required.
How to Get Started
Submit the form
Submit the form to kick off the assessment. You can also upload current service contracts or recent renewal quotes for equipment you want reviewed.
We review your current coverage
We review your service contracts and coverage by equipment to prepare one managed service agreement.
Review a proposal
You’ll receive a proposed coverage and pricing so you can compare it with what you have today before deciding to make a change. No commitment required.
Get Your Free Savings Proposal
See how your current equipment service coverage and cost compare with one managed service agreement.
Frequently Asked Questions
Our pricing analytics team audits your existing manufacturer and third-party contracts, eliminates overlapping coverage, and consolidates everything under one Managed Service Agreement. REMI delivers an average of 20% in hard cost savings over traditional service contracts. The savings analysis is free and there’s no commitment. You just see the numbers before deciding anything.
No, and in some cases they improve. We match or exceed the service level agreements in your current contracts, which is one of the main reasons we ask to review them. Because REMI manages service across hundreds of accounts nationally, we represent significant recurring business for equipment manufacturers, which means they prioritize the relationship and won’t deprioritize your service requests. And because your pool of qualified technicians is broader with us than under a single manufacturer contract, response times can actually improve.
Fast response is built into the program, not an afterthought. Your current preferred technicians and manufacturers stay in place where it makes sense, and we match or exceed your existing service level agreements. We coordinate dispatch, escalate when needed, and as a PartsSource Company we have priority access to over 4 million on-demand parts, especially helpful on aging or end-of-life assets where parts are often the bottleneck. Our Service Center of Excellence provides 24/7 live support across 47 U.S. states.
No, you don’t have to give them up on day one. REMI doesn’t replace your manufacturer contracts on critical equipment. We consolidate and manage them under one Managed Service Agreement, so you keep the manufacturer coverage you trust while gaining one point of contact, one invoice, and one audit-ready record across every covered asset. We’ll show you contract by contract where you’re overpaying or duplicating coverage, and you decide the pace of any transitions.
Yes, we don’t share your contract information with anyone. We ask for them only so we understand your existing service level agreements, what’s covered and what isn’t, so our pricing proposal is accurate and comparable. We’re happy to sign a non-disclosure agreement before you send anything. And if your legal team isn’t comfortable sharing contracts at all, we can still build a proposal from equipment make, model, and service history.
Profit margins on manufacturer service contracts are often highly inflated, built around worst-case assumptions that rarely play out. Since 1998, we’ve covered more than 22,000 equipment models and accumulated over 35 million service event and contract data points. We know what manufacturers charge and what repairs actually cost, and that’s what allows us to charge less while still running a sustainable business. Our quality management system is ISO 9001:2015 and ISO 13485:2016 certified.
Yes, and that’s actually a good time to start. The savings analysis is free and there’s no commitment. Seeing what you’re spending today, broken out by vendor, contract, and asset, almost always surfaces things worth knowing before your next renewal: overlapping coverage, any equipment under full-service where a preventive maintenance only plan may be appropriate, or pricing that has drifted above market. We can map out a transition plan that aligns with your renewal dates without disrupting any active coverage.