Remi’s lab asset management solution for laboratories optimizes equipment uptime and quality while delivering 20% average cost savings.
Representative Manufactuerers
- AB Sciex
- Agilent Technologies
- Becton Dickinson
- Bruker
- Bio-Rad
- Carl Zeiss
- Eppendorf
- GE
- Illumina
- Leica
- Li-Cor
- Life Technologies
- Lumenis
- Luminex
- Molecular Devices
- Olympus
- Perkin Elmer
- Qiagen
- Shimadzu
- Thermo Scientific
- Waters
Representative Equipment
- Analyzers
- Autosamplers
- Biological Safety Cabinets
- Cell Sorters
- Centrifuges
- Chromatography/Mass Specs
- DNA Sequencing
- DNA/RNA Protein Purification
- Environmental Chambers
- Flow Cytometers
- Fluorometers
- Imaging Systems
- Lasers
- Liquid Handling Workstations
- Microscopes
- PCR/qPCR Detection Systems
- Refrigerator/-80 Freezers
- Robotic Systems
- Scanners
- Thermocyclers
- Tissue Processors
Unlock the Value in Your Laboratory and Research Equipment Service Contracts
Remi is a leading provider of lab asset service vendor and contract management for research, higher education, government, commercial, and healthcare organizations nationwide. Our data-driven, consolidated managed service agreements unlock the value in equipment maintenance contracts while delivering improved productivity, optimal equipment uptime, asset maintenance, and hard cost savings averaging 20% over traditional service contracts.
Since 1998, our mission has been to empower our customers, including lab managers and service engineers, to outperform by providing cost-effective and innovative equipment care solutions delivered with a commitment to quality service and smooth lab operations.
Remi is a PartsSource company that provides access to over 4 million on-demand parts and services using PartsSource’s best-in-class marketplace across lab, biomedical, IT, facilities, and imaging equipment. Remi and PartsSource bring together the world’s leader in multi-vendor parts and services. This partnership allows you to safely extend your end-of-life equipment with a single partner to manage service events and parts for older, critical assets.
Remi’s Data-Driven, Digitally-Powered Solution
Contract Consolidation
Streamline multiple agreements into one flexible Managed Service Agreement, providing better lab asset service management.
Vendor Network Management
Remi schedules service with the best available option from our curated and peer-reviewed vendor network.
Simple Service Requests
Call or use Remi Online to activate Remi’s dedicated, Stress-Free Service Center. Enjoy 24/7 support–ensuring optimal asset management, service delivery, and improved response time.
End-to-End Event Management
Remi maintains contact with client and vendor via phone or email status updates; order status for all requests is visible in a single, searchable view on Remi Online.
Service Documentation & Invoicing
Field Service Reports (FSRs), customer satisfaction surveys, and invoice processing are managed by Remi’s team, with FSRs archived for easy access online.
Visual Analytics
You can review corrective and preventive maintenance reports 24/7 on Remi Online and access KPI dashboards for all your covered assets in the online Service Scorecard. These metrics allow many lab managers to understand asset and service performance more effectively.
Unlocking Contract Value
Traditional equipment maintenance contracts in a laboratory setting are full of challenges, including:
- Large numbers of contracts and multiple vendors to implement, renew, and manage.
- Wide variation in contract pricing – even for the same equipment model!
- Lack of consistent monitoring of actual costs or vendor performance.
Remi’s laboratory service vendor management helps you unlock the precious capacity trapped in traditional service contracts. Contact our representatives to request a quote or presentation and learn why Remi’s clients give us a 4.8 rating (out of 5) on end-to-end service event management for over 14,000 critical assets in public and private sector laboratories.
Resources to Learn More
Let Remi analyze your contract portfolio and provide a proposal for immediate consolidation into one evidence-based Managed Service Agreement for asset management services and laboratory service vendor management. We help ensure compliance with regulatory requirements, a streamlined approach to increase productivity, and cut operational costs.
“The response time to schedule a repair and to fix the equipment is much faster with Remi”
Public University Research Assistant
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“Cost reduction was the trigger to transition to Remi, but consolidation is the main selling point for us and we’ve been satisfied with Remi for the last six years.”
Biomedical Research Scientist
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“I’ve had such a positive experience with Remi, that I now realize I don’t have to pay such excessive costs to receive excellent service.”
Research Program Coordinator
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