If you are a Remi customer in need of service, please enter your request through our Service Portal.

You may also call the Service Delivery team at (866) 296-4847
during these hours:

  • Sunday: On-call agent
  • Monday: Live agents beginning at 6 a.m. ET
  • Tuesday: 24-hour live agents
  • Wednesday: 24-hour live agents
  • Thursday: 24-hour live agents
  • Friday: Live agents until 9 p.m. ET, then on-call agent
  • Saturday: On-call agent

Outside of this 24×5 live service window, leave a message to request emergency service on weekends and holidays.


Not a REMI customer yet? Learn more about REMI’s stress-free service experience and request a quote for your unique equipment needs.