If you are a Remi customer in need of service, please enter your request through our Service Portal.
You may also call the Service Delivery team at (866) 296-4847
during these hours:
- Sunday: On-call agent
- Monday: Live agents beginning at 6 a.m. ET
- Tuesday: 24-hour live agents
- Wednesday: 24-hour live agents
- Thursday: 24-hour live agents
- Friday: Live agents until 9 p.m. ET, then on-call agent
- Saturday: On-call agent
Outside of this 24×5 live service window, leave a message to request emergency service on weekends and holidays.
