Remi provides a simpler and smarter approach to service contract and vendor management.

Organizations with mission-critical equipment can realize financial, operational, and quality benefits through Remi’s data-driven model for equipment maintenance management.

Our Managed Service Agreements effectively replace multiple contracts and extended warranties with a less expensive solution that is more flexible than traditional contracts.

We act as a managed services provider without maintaining or repairing equipment ourselves. Instead, we provide a single point of contact for support services and coordinate all services rendered. Our service is vendor-neutral, and we ensure coverage includes all services offered, such as parts, labor, travel, emergency repair, and preventative maintenance.


Remi Is Now Part of PartsSource.

PartsSource and Remi share a common mission: to help our clients make smarter procurement decisions and generate greater value and throughput from their mission-critical equipment.

Learn how PartsSource and Remi are transforming asset maintenance and management to expand critical asset uptime.

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Unlocking Value in Your Service Contracts with Remi

Immediate Savings: Evidence-based contract assessment generates around 20% hard cost savings in a single consolidated agreement.

Maximize Uptime and Quality: Utilize your preferred vendor or tap into our network of 5,000+ peer-reviewed service technicians. Quality is assured to ISO 9001:2015 and ISO 13485:2016 standards for general Quality Management Systems and Medical Device Service Quality.

Improve Your Productivity: Standardized service request workflows and active event management eliminate the chaos of managing multiple vendors.

Safely Extend Service Life of Critical Assets: Preserve precious capital while maximizing the return on investment of your end-of-life equipment with a single partner to manage service events and access to 4 million parts.

How Remi Managed Service Agreements Work

  1. Remi will analyze all your contracts, offering a written contract proposal to consolidate them into one evidence-based Managed Service Agreement.
  2. The total cost for this Agreement will average up to a 20% immediate discount.
  3. Enjoy Stress-Free Service, including:
    • End-to-end coordination of all specific services needed 
    • Access to curated, peer-reviewed nationwide service network 
    • Timely Field Service Report retrieval, quality-controlled and archived 
    • All service-related billing and paperwork 
    • Visual analytics to understand service performance and provider quality

Remi’s Simpler, Smarter Approach to Service and Vendor Management

Contract Consolidation

Enjoy one renewal workflow and unmatched flexibility with a single evidence-based service agreement.

Vendor Performance Monitoring

Improve quality outcomes through hands-on service event oversight and provider KPI dashboards.

Standardized Service Management

Eliminate the chaos of managing multiple service vendors through a single point of contact for service requests

Digitally-Powered Experience

Efficiently manage your operations through transparent data insights and digitized workflows.

Lower Costs

Reduce costs through proprietary data insights and Remi buying power.

Standardized Service Management

Let us provide you with a free alternative quote from your existing service contract


Try Remi Risk-Free

Let us provide you with a free alternative quote to your existing service contracts.

As a managed service provider, we’ll offer a no-obligation alternative quote based on your existing service agreements and services provided. We encourage you to switch if our Managed Service Agreement delivers better value for similar or better service offerings. If not, stay with your current service provider without penalties or concerns over early termination.


Industries We Serve

Every organization relies on electronic equipment to carry out its daily operations. Hospitals rely on diagnostic imaging equipment, patient monitoring, and a wide variety of devices to provide for the health of their patients. Universities utilize analyzers, spectrometers, and centrifuges to conduct research projects. Government entities use alarm systems, access controls, and video surveillance to keep employees safe. Banks depend on computers, currency counters, and coin sorters to serve their customers. Even the smallest business has a printer, telephone, fax machine, and computer system.

Remi supports over 22,000 equipment models. See a representative list and start unlocking the value in your service contracts.


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Upload your current equipment service contracts and let us provide you with an alternative quote. If we offer similar coverage for less, consider us. If we don’t, stay with your current service contract. Requesting a quote costs you nothing.