If you are a Remi customer in need of service, please enter your request through RemiOnline.

You may also call the Service Delivery team at 866-296-4847
during these hours:

  • Sunday: On-call Agent
  • Monday: Live Agents beginning at 6 a.m. ET
  • Tuesday: 24-hour Live Agents
  • Wednesday: 24-hour Live Agents
  • Thursday: 24-hour Live Agents
  • Friday: Live Agents until 9 p.m. ET, then On-call Agent
  • Saturday: On-call Agent

Outside of this 24×5 live service window, leave a message to request emergency service on weekends and holidays.


Not a Remi customer yet? Learn more about Remi’s stress-free service experience and request a quote for your unique equipment needs.