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# Remi, a PartsSource Company

The Remi Group

## Sitemaps

- [XML Sitemap](https://theremigroup.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Remi Blog](https://theremigroup.com/blog)
- [Defining Vendor Contract Management & Why It's Important](https://theremigroup.com/what-is-vendor-contract-management) - Discover how vendor contract management boosts efficiency and minimizes risks. Learn how it enhances compliance and drives significant cost savings.
- [A Care and Maintenance Guide for Lab Equipment](https://theremigroup.com/care-maintenance-guide-lab-equipment) - Keep your lab equipment up and running Lab equipment is expensive and often fragile. Proper maintenance is essential for commercial laboratories, higher education institutions, and research facilities alike to keep their equipment functioning optimally for as long as possible. Properly maintained lab equipment provides more reliable data and ensures accuracy in research outcomes, positively impacting
- [Aging Equipment Maintenance Costs — Part 1](https://theremigroup.com/aging-equipment-maintenance-costs-not-so-different-from-increased-healthcare-costs-for-elderly-part-1) - Learn about maintenance costs of aging equipment. This guide provides insights on maintenance considerations for new equipment and alternative solutions.
- [The 5 Key Components of Total Cost of Ownership (TCO) – Part 1](https://theremigroup.com/total-cost-of-ownership) - Learn about the key components of total cost of ownership (TCO). This guide explores TCO factors such as acquisition, operation, and maintenance.
- [Six Key Considerations for Purchasing Equipment — Part 1](https://theremigroup.com/six-key-considerations-for-purchasing-equipment) - Learn how to assess the benefits and risks of upgrading lab equipment to new models. This guide discusses factors like costing, maintenance, and scalability.
- [Lab Freezers: Top 8 Things You Need to Know for Freezer Maintenance](https://theremigroup.com/lab-freezers-top-8-things-you-need-to-know-for-freezer-maintenance) - Learn lab freezer maintenance basics. Study common freezer issues, average repair costs, and why temperature stability and preparing for emergency matters.
- [Safety Must-haves for Any Lab](https://theremigroup.com/laboratory-safety-equipment) - Learn about must-have safety tools for your laboratory. Use this guide to conduct labwork safely with safety gear such as fire extinguishers, biosafety cabinets.
- [When a Relationship Matters – Part 2](https://theremigroup.com/when-a-relationship-matters-a-focus-on-the-customer-and-vendor-partners-in-equipment-maintenance-management-part-2) - Last week’s blog talked about relationships as it pertains to customer experience and customer service. Check out that blog to learn more about Remi’s obsession with customer support. This week’s post is shifting gears and exploring another relationship that is critical to the success of Remi’s customers – a network of over 2,500 qualified vendor partners. Remi
- [Savings:  Ways to Stretch Your Dollars — Part 2](https://theremigroup.com/savings-ways-to-stretch-your-dollars-part-2) - Last week’s post explored how an EMMP can uncover hidden financial savings and things to consider when partnering with a vendor. This week’s topic covers a couple of other ways to think about savings as it relates to equipment maintenance. Cost Avoidance – This is defined as decreasing costs by lowering a potential increase in
- [5 Options for Equipment Maintenance: Which one is right for you? — Part 3](https://theremigroup.com/three-part-blog-series-5-options-for-equipment-maintenance-which-one-is-right-for-you-part-3-2) - In the first two parts of this series, we covered the five options for equipment maintenance and gave a real-life example of the severity of failure issues on equipment. If you missed one of these blogs, please check out the 5 options for Equipment Maintenance Part 1 and Part 2. In this final part of
- [Six Key Considerations for Purchasing Equipment - Part 3](https://theremigroup.com/six-key-considerations-for-purchasing-equipment-part-3) - In our previous two blog posts, we talked about the challenging task of purchasing equipment, the questions you can ask to start preparing for large equipment purchases, and the first three considerations including budget, service contracts and parts and consumables. If you haven’t read either of those blog posts, then check out blog 1 and blog 2. This
- [Midwest Hospital Gets the Most from EMMP](https://theremigroup.com/midwest-hospital-success) - Midwest Success Story Case Study Remi EMMP Customer Support A full-service community hospital in the Midwest, serving the public since 1912, was relocated in 2010. The new state-of-the-art facility was equipped with the latest in medical technology and a Third-Party Maintenance program was put in place to support the hospital with their equipment needs. After a
- [Implementing Best Practices for Equipment Maintenance:](https://theremigroup.com/implementation) - One of the critical pieces with Remi’s Equipment Maintenance Management Program (EMMP) is the implementation process. This is the proactive step of verifying all necessary information about the equipment upfront, so that if a failure does occur or preventative maintenance needs to be scheduled—required information like model number, serial number, equipment location, etc. are easily
- [Implementing Best Practices for Equipment Maintenance](https://theremigroup.com/implementation2) - Healthcare Clinic Last week’s post discussed the value of a seamless implementation process through the successes of an ambulatory care center. This week we highlight another successful implementation with a healthcare clinic in the Midwest, that has served its customers for nearly three decades. The facility provides routine care as well as more complex services such as cataract
- [More than $100K in Savings for Biomedical Research Agency](https://theremigroup.com/case-study-more-than-100k-in-savings-for-biomedical-research-agency) - This week's blog focuses on a Biomedical Research Agency exploring options to save money and determine a better solution for managing all of their medical and laboratory equipment. As one can imagine, research equipment is extremely expensive and depending on the size of the department, can cost anywhere from $400K to $1 million to maintain.
- [Six Key Considerations for Purchasing Equipment — Part 2](https://theremigroup.com/six-key-considerations-for-purchasing-equipment-part-2) - In our last blog, we talked about the daunting task of purchasing equipment and the questions you can ask to start preparing for large equipment purchases. If you missed last week’s blog, check it out. This week we will explore budgets, service contracts and parts and consumables as the first of the six considerations for purchasing new equipment.
- [Remi Named One of Best Places to Work by Charlotte Business Journal](https://theremigroup.com/remi-named-one-of-best-places-to-work-by-charlotte-business-journal) - Remi, an equipment maintenance management company for healthcare, higher education and government entities, was named as one of the Best Places to Work by Charlotte Business Journal. This is the fourth year that Remi has been recognized as an outstanding company whose benefits, policies, and practices are among the area’s best. "It is an honor
- [New Animated Video Shows the Ease of Equipment Maintenance Management with Remi](https://theremigroup.com/what-makes-us-the-right-company-for-you) - Check out our new animated video to see the benefits of partnering with Remi on an Equipment Maintenance Management Program (EMMP). We are obsessed with customer service and work daily to put our customers first. In fact 9 out of 10 customers agree that Remi offers excellent customer support. Watch the short animated video to see how easy it
- [Aging Equipment Maintenance Costs - Part 2](https://theremigroup.com/aging-equipment-2) - Last week we discussed the life cycle of aging equipment and associated costs including new equipment and equipment that is only a few years old. This week we will finish out the life cycle with mature equipment, as well as extending the life of equipment and the costs associated with both. As equipment begins to
- [HAC Facts - Part 2](https://theremigroup.com/hac-facts2) - Last week we talked about HAC facts and this week we will explore how an Equipment Maintenance Management Program (EMMP) can help uncover savings to offset the penalties faced by your hospital. If you are feeling the pain of HAC penalties with a 1% Medicare reimbursement reduction that ranges from thousands of dollars to millions of dollars, then your organization may
- [Grocery Stores Making Shift to Automation - Part 2](https://theremigroup.com/grocery-shift-2) - With the move to an automated grocery experience, it’s no surprise that stores may choose to reduce staff. Amazon Go already touts a cashier-less experience, while other brick and mortar stores are integrating more self-checkout opportunities and personal shopping experiences. With the reduction in staff and more reliance on numerous pieces of electronic equipment, it’s important
- [Streamlining Equipment Maintenance](https://theremigroup.com/streamline-equipment-maintenance) - How ISO Certification, Software, and Equipment Maintenance Management Played a Significant Role in a Successful Program Remi recently sat down with a customer who is the Quality Control Supervisor with 28 years of experience for a state office of the Department of Transportation (DOT). A main area of responsibility at the DOT is asset management,
- [Streamlining Equipment Maintenance](https://theremigroup.com/streamline-equipment-maintenance-2) - How ISO Certification, Software, and Equipment Maintenance Management Played a Significant Role in a Successful Program - Part 2 State Department of Transportation (DOT) Leans on Asset Management Software Last week we talked about ISO certification and the equipment tracking software required. The post is based on an interview Remi conducted with a client who
- [Community-based Hospital Makes the Switch](https://theremigroup.com/community-hospital) - A leading independent community-based hospital located within the Midwest was ready to find a new Equipment Maintenance Management Program (EMMP) that would be a better fit for their business. “Through the years, I’ve been exposed to various vendors and programs. With very few exceptions, the costs of these program’s services far outweighed the benefits to
- [Southeastern State Consolidates Contracts](https://theremigroup.com/southeast-state-success-2) - Case Study This state, located in the Southeastern region of the US, has major industries that include education, healthcare, banking, automotive manufacturing, and technology. As a large state utilizing significant amounts of equipment across its various agencies, they needed a way to manage their asset portfolio that was more efficient and cost-effective. The lack of
- [5 Options for Equipment Maintenance: Which one is right for you? — Part 1](https://theremigroup.com/three-part-blog-series-5-options-for-equipment-maintenance-which-one-is-right-for-you-part-1) - Every medical practice is feeling the impact during this continuing period of transition in healthcare. With a focus on cost reduction, while maintaining a high level of patient care, practices must continually look for new ways to improve efficiencies. An often-overlooked starting point is with equipment maintenance. The corrective and preventative maintenance of practice equipment
- [5 Options for Equipment Maintenance: Which one is right for you? — Part 2](https://theremigroup.com/three-part-blog-series-5-options-for-equipment-maintenance-which-one-is-right-for-you-part-2) - In part 1 of this series, we examined the five options for equipment maintenance which discussed Original Equipment Manufacturer (OEM) contracts, Independent Service Organizations (ISOs), and Equipment Maintenance Management Programs (EMMPs). If you haven't checked out this blog post, you can learn more here. This week, we are going to review a real-life example of
- [Understanding the 5 Misconceptions of Service Maintenance Contracts — Part 1](https://theremigroup.com/two-part-blog-series-understanding-the-5-misconceptions-of-service-maintenance-contracts-2) - Like all contracts, equipment maintenance agreements can be dense and hard to follow. If you are thinking about a maintenance contract for your healthcare organization, college or university, it is important to understand the misconceptions and key areas within the agreement. In this two-part blog series, we will address contracts, common misconceptions of maintenance contracts, and the
- [Understanding the 5 Misconceptions of Service Maintenance Contracts — Part 2](https://theremigroup.com/7139-2) - In our last blog, we kicked off the two-part series with blog #1, focusing on contracts and questions to ask yourself when considering an equipment maintenance contract. This week we are going to dive into the five common misconceptions of maintenance contracts, as well as the facts about how an equipment maintenance program works. 5
- [Healthcare System Exceeds $9 Million in Savings with Service Maintenance Program](https://theremigroup.com/case-study-healthcare-system-exceeds-9-million-in-savings-with-service-maintenance-program) - This week we look at a large Healthcare System in the Northeast that was experiencing decreased operating budgets, increased costs, and lowered federal reimbursements. As a leading healthcare provider treating hundreds of thousands of patients each year, it was imperative that they find ways to save money. Check out their case study to learn more
- [End-of-Life (EOL) versus End-of-Service-Life (EOSL)](https://theremigroup.com/eol-vs-eosl) - Over the next two weeks, we will be discussing End-of-Life (EOL) and End-of-Service-Life (EOSL) to help you navigate the different scenarios and determine the best approach for your organization. When an Original Equipment Manufacturer (OEM) announces that a piece of equipment is at EOL or EOSL, it prompts a series of events that ultimately leads to the end of support from the manufacturer. It can be
- [When a Relationship Matters — Part 1](https://theremigroup.com/when-a-relationship-matters-a-focus-on-the-customer-and-vendor-partners-in-equipment-maintenance-management) - Focus on the Customer Any business savvy person knows the importance of relationship building and keeping customers happy. In this blog, we explore the different types of relationships and the programs in place to ensure success—success of the customer, the vendor, and Remi. The Focus on the Customer: Difference between Experience and Service At Remi,
- [School of Nursing Saves on EMMP](https://theremigroup.com/school-of-nursing-saves-on-emmp-improves-purchasing-process) - This week we look at a university in the western part of the United States with a thriving public research program in their School of Nursing. With advanced equipment, such as flow cytometers, microtomes, and analyzers, the nursing school was exploring options for an Equipment Maintenance Management Program (EMMP). The biggest challenge for this school was the
- [Remi Named to 2018 Grant Thornton North Carolina 100®](https://theremigroup.com/news-release-remi-named-to-2018-grant-thornton-north-carolina-100) - Remi has been named to the 2018 Grant Thornton North Carolina 100® (NC100), which ranks the state’s largest private companies by revenue. The complete list was released in the October issue of Business North Carolina and can be viewed at www.GrantThornton.com/NC100. "We are thrilled to be named to the 2018 Grant Thornton North Carolina 100 list, and recognized
- [Public Safety Customers Saved $9+ Million on Equipment Maintenance](https://theremigroup.com/public-safety-customers-saved-9-million-on-equipment-maintenance) - The new public safety infographic can help you discover why Remi is the right choice for your equipment maintenance partner. Remi supports nearly 250 public safety agencies including crime labs, police, highway patrol, animal control, corrections, fire departments, forensic science departments, emergency management, and more. How the Stats Stack Up Since 1998, we have saved more
- [State Corrections and Rehabilitation Department Finds Equipment Maintenance Solution](https://theremigroup.com/state-corrections-and-rehabilitation-department-finds-equipment-maintenance-solution-and-saves-1-6-million) - As we kick off our first blog of 2019, we will be highlighting a State Department of Corrections and Rehabilitation that is comprised of 36 prison facilities that are very much like "mini cities". This includes living areas, hospital rooms, dental clinics, mental health offices, physical therapy locations, and many more. Before the Remi EMMP Prior
- [Ambulatory Care Facility Consolidates Contracts and Saves](https://theremigroup.com/423-2) - This week we look at an outpatient ambulatory care facility in the Midwest with 20+ physicians on staff, four operating rooms and two treatment centers. This facility had a lot of working parts to manage and equipment maintenance was an area they were looking to streamline and possibly cut costs. Internal Buy-In A Challenge The biggest challenge for
- [End-of-Life (EOL) versus End-of-Service-Life (EOSL) — Part 2](https://theremigroup.com/blog-series-end-of-life-eol-versus-end-of-service-life-eosl-part-2) - Last week we discussed the difference between End of Life (EOL) and End of Service Life (EOSL) in our blog. The focus of this post is to discuss the questions you may want to ask and determine the options that are available once EOL or EOSL notifications have been received. Three Questions to ask: 1)
- [Equipment Maintenance Management Programs](https://theremigroup.com/equipment-maintenance-management-an-overlooked-way-to-drive-savings) - Those in the healthcare equipment maintenance space have often heard the statistic that each bed in a hospital equals around $5,000 in service agreements under management. While the origin of this all-to-often accepted stat couldn’t be found, research did uncover two validated statistics from industry expert, Binseng Wang, that highlight the overwhelming need to ensure
- [Savings:  Ways to Stretch Your Dollars — Part 1](https://theremigroup.com/savings-ways-to-stretch-your-dollars) - Regardless of industry, businesses are always looking for ways to save money and increase the bottom line. For those working in the healthcare industry, expenses are increasing faster than revenue. Hospitals, clinics, ambulatory care facilities, eye centers, and other healthcare-related organizations continue to search for savings, without impacting the quality care offered to patients. This
- [The 5 Key Components of Total Cost of Ownership (TCO) — Part 2](https://theremigroup.com/total-cost-of-ownership-2) - Last week we talked about the 5 Key Components of Total Cost of Ownership including acquisition, operation and maintenance. This week we wrap up the five components of TCO with cost of consumables and extending the life of equipment. Cost of Consumables – One cost that sometimes gets overlooked is the supply costs for the
- [Interesting Service Delivery Story](https://theremigroup.com/situs-inversus) - In equipment maintenance management, we see some interesting stories that make you say—hmm. In this instance, a Remi customer had called into to our Service Delivery Team for support of their imaging equipment that they believed had a broken camera. It had been working fine and then started showing the images backwards. After some research
- [HAC Facts - Part 1](https://theremigroup.com/hac-facts) - If you work in healthcare, then you are well-versed in the Hospital Acquired Conditions (HAC) Reduction Program administered by Centers for Medicare & Medicaid Services (CMS). The program, started in 2014, was created to ensure hospitals continue to focus on the reduction of hospital acquired conditions, such as infections, blood clots, sepsis, bedsores, hip fractions to name a
- [Grocery Stores Making Shift to Automation - Part 1](https://theremigroup.com/grocery-shift-1) - The term “automation” was coined in the 1940’s by the automobile industry and related to the creation of automated processes to manufacture cars. Almost 80 years later, automation is quickly becoming the norm for most industries, including major grocery chains. The stakes are high for an 800 billion-dollar U.S. grocery market. Big box grocery stores
- [Streamlining Equipment Maintenance](https://theremigroup.com/streamline-equipment-maintenance-3) - How ISO Certification, Software, and Equipment Maintenance Management Played a Significant Role in a Successful Program - Part 3 Over the last few weeks, we have been talking about how a Department of Transportation (DOT) state office streamlined an equipment maintenance program with ISO Certification and Asset Management Software. The post is based on an
- [Richardson Rescue](https://theremigroup.com/richardson-rescue) - Receives $7,400 from Remi and Insperity Remi’s Summer Charity event was a huge success. Remi’s employees donated funds along with Insperity, their HR partner for over 10 years, to raise money for a good cause. On Tuesday August 27, 2019, Brent Howison, President, Remi and Marc Goldenberg, General Manager, Insperity presented a $7,400 check to

## Pages

- [Simplify Service for Critical Equipment](https://theremigroup.com/) - Our Managed Service Solution Reduces OEM Service Spend by Consolidating Vendors Labs, healthcare organizations, and government agencies depend on mission-critical equipment. But managing service across multiple OEMs, ISOs, and renewal cycles is chaotic, expensive, and hard to control. Remi by PartsSource replaces this complexity with a single, evidence-based Service Management Program. One platform, one source of truth for all your medical equipment vendors and contracts. By taking an evidence-based approach to equipment
- [Contact Us](https://theremigroup.com/contact-us) - Let Remi help you unlock the value in your equipment service contracts. Since 1998, Remi's mission has been to unlock the value in service contracts by providing cost-effective and innovative equipment care solutions delivered with passionate and dedicated service. Contact Remi to unlock the value in your equipment service contracts with Remi Managed Service Agreements
- [Contact Remi](https://theremigroup.com/contact) - Let Remi help you unlock the value in your equipment service contracts. Since 1998, Remi’s mission has been to unlock the value in service contracts by providing cost-effective and innovative equipment care solutions delivered with passionate and dedicated service. Contact Remi to unlock the value in your equipment service contracts with Remi Managed Service Agreements
- [Contact Remi - QA Testing](https://theremigroup.com/contact-remi-qa-testing) - Let Remi help you unlock the value in your equipment service contracts. Since 1998, Remi’s mission has been to unlock the value in service contracts by providing cost-effective and innovative equipment care solutions delivered with passionate and dedicated service. Contact Remi to unlock the value in your equipment service contracts with Remi Managed Service Agreements
- [Try Remi Risk Free](https://theremigroup.com/get-started) - Get Ready for a Quote Remi analyzes your existing maintenance contracts to ensure that our discounted quote reflects an accurate inventory with comparable coverage levels. The submission of current maintenance contracts (or recent renewal quotes) allows Remi to provide you with the most accurate quote possible. Upload your current electronic equipment service agreements and let
- [Case Studies](https://theremigroup.com/case-studies) - Let's Talk Success Discover companies like yours that have found success with our Managed Service Agreements. Higher Education Interdisciplinary Research DepartmentNearly $10K in Savings Download Customer Success Story Education (K–12) Public School SystemSaved $150K Download Customer Success Story Higher Education Biomedical Research AgencyExceeds $100K in Savings Download Customer Success Story Healthcare Northeast Healthcare SystemExceeds $9
- [Careers at Remi](https://theremigroup.com/careers) - Our Greatest Strength is Our People Current Openings At Remi, there are a wide variety of career opportunities across the country. We are always looking for experienced talent to join the PartsSource and Remi team of equipment managed service professionals. Remi is an Equal Opportunity Employer as defined by the Equal Employment Opportunity Commission. In
- [National Institutes of Health (NIH)](https://theremigroup.com/nih) - Cut costs 20–30% on lab equipment service with Remi. Consolidate contracts, stay compliant, and stretch your budget without sacrificing performance.
- [Security Screening Equipment](https://theremigroup.com/security-screening-equipment) - Unlock the Value in Your Service Contracts Remi, a leading provider of full-service contracts for security screening equipment, enables prisons, jails, courts, educational institutions, and other high-security environments to realize financial, operational, and quality benefits through our data-driven equipment service and repair solution. Immediate Savings Contract assessment generatesimmediate cost savings in a singleconsolidated agreement Improve
- [Ambulatory Care](https://theremigroup.com/asc) - Unlock the Value in Your Outpatient Care Site Contracts Remi, a PartsSource company, offers outpatient/ambulatory care sites a simpler, smarter approach to service and vendor management. This managed service solution offers enterprise visibility to costs and a more streamlined and data-driven approach to managing equipment maintenance and vendors.​ Remi is a leading data-driven service vendor
- [Outpatient/Ambulatory Care](https://theremigroup.com/outpatient-ambulatory-care-sites) - Unlock the Value in Your Service Contracts Remi, a PartsSource company, offers outpatient/ambulatory care sites a simpler, smarter approach to service and vendor management. This managed service solution offers enterprise visibility to costs and a more streamlined and data-driven approach to managing equipment maintenance and vendors.​ Remi is a leading data-driven service vendor and contract
- [What We Do](https://theremigroup.com/what-we-do) - Get a simpler and smarter approach to service and vendor management. Remi delivers about 20% cost savings and access to vendors of 4M+ parts. Call now!
- [Government](https://theremigroup.com/government-equipment-maintenance-and-repair-services) - Streamline government equipment maintenance with Remi’s data-driven service management. Enjoy 24/7 support. Access network of 5,000+ professionals.
- [Research & Laboratory Equipment](https://theremigroup.com/research-laboratory-equipment-maintenance-management) - Learn more about how Remi supports research laboratories with a Managed Service Agreement that can save you 10-25% over traditional OEM contracts. If your research budget is stretched, Remi is an excellent solution for securing equipment maintenance service for your organization. Through a single Managed Service Agreement that consolidates multiple traditional contracts, we can help
- [Higher Education](https://theremigroup.com/education) - Data-driven vendor management for higher education designed to streamline equipment service contracts. Save about 20% in costs. 24/7 customer support.
- [Commercial](https://theremigroup.com/commercial) - Streamline vendor management with Remi. Save about 20% in costs, get expert technical support for 22,000+ equipment models. Enjoy 24/7 customer service.
- [Laboratory and Research](https://theremigroup.com/laboratory) - Lab asset vendor management solutions designed to optimize your operations. Save about 20% in costs, get support for up to 14,000 models of lab equipment.
- [Healthcare Equipment Managed Service from Remi](https://theremigroup.com/healthcare) - Save about 20% with data-driven service management from Remi. Access 5,000+ technicians, enjoy evidence-based contract assessment.
- [Remi's Digitally Powered Experience](https://theremigroup.com/digitally-powered-experience) - Remi Online digitizes, optimizes, and visualizes the service process to unlock the value in your service equipment service contracts.
- [Request Service Delivery for Your Equipment](https://theremigroup.com/request-service-delivery-for-your-equipment) - If you are a Remi customer in need of service, please enter your request through RemiOnline. You may also call the Service Delivery team at 866-296-4847during these hours: Sunday: On-call Agent Monday: Live Agents beginning at 6 a.m. ET Tuesday: 24-hour Live Agents Wednesday: 24-hour Live Agents Thursday: 24-hour Live Agents Friday: Live Agents until
- [Join Remi's Vendor Network](https://theremigroup.com/join-our-vendor-network) - Remi offers a simpler, smarter approach to service and vendor management. Unlike most service organizations, Remi does not make, sell, lease, or repair equipment. For that reason, we do not have any interest in replacing products and/or service technicians with our own. As a neutral third party, Remi provides custom equipment maintenance management solutions to
- [About Remi](https://theremigroup.com/about-company) - Why Choose Remi Remi is a leading provider of equipment maintenance managed services for higher education, healthcare, government, and commercial organizations nationwide. Remi’s solution reduces a client’s cost of maintaining equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction. Since 1998, our mission has been to unlock the value in service
- [Frequently Asked Questions](https://theremigroup.com/frequently-asked-questions) - What We Do Remi’s program replaces multiple service agreements and extended warranties into one flexible agreement. About Us Founded in 1998, Remi is an award-winning company that manages 80,000 service events annually. Try Remi Upload your current service agreements and let us provide you with a free, no-obligation savings analysis. FAQs What is a Managed
- [Thank you for choosing Remi](https://theremigroup.com/thank-you) - If you are a Remi customer in need of service, please enter your request through RemiOnline. You may also call the Service Delivery team at 866-296-4847 24 x 5 Monday - Friday Live agent support from 6 a.m. ET on Monday through 9 p.m. ET on Friday. On-call agent support on weekends and holidays. Outside
- [Remi + E&I Cooperative Services](https://theremigroup.com/eandie100296) - Remi Provides a Data-Driven and Evidence-Based Digitally Powered Solution for E&I Cooperative Members Remi is an approved partner for E&I Cooperative members: Contract Number E100296 Unlock the Value in Your Equipment Maintenance Service Agreements for Higher Education and Research Remi is a leading provider of data-driven service vendor and contract management for higher education, government,
- [Thank you: Contact Request](https://theremigroup.com/thank-you-request-service) - Thank you for submitting your contact request. A Remi Service Representative will respond as appropriate. If you do not receive an email confirmation within one business day, please call us at 888-451-8916. Markets We Manage Education With nearly 1,400 higher education and laboratory customers. Healthcare Partnering with healthcare customers in 47 states. Government Remi is
- [Eligible Equipment Types](https://theremigroup.com/eligible-equipment) - Below is a list* of eligible equipment types covered by Remi's Managed Service Agreements. Remi covers repair and maintenance on over 22,000 types of mission-critical equipment. Medical Imaging Arrhythmia Computers Bone Densitometers C-Arms Cardiac Cath Systems Cardiac Output Computers CR Readers CT Scanners Defibrillators Fluoroscopic Rooms Gamma Cameras Imager Fluorescence Laser Imagers Linear Accelerators Mammography
- [Thank you: Coverage Cancellation Request](https://theremigroup.com/thank-you-cancel) - Thank you for submitting your Coverage Cancellation Request. Please allow 3-4 business days for processing. A Remi representative will respond once the request has been processed. If you haven’t received confirmation after 4 business days, please contact Customer Service at 888-728-2151. Markets We Manage Education With nearly 1,400 higher education and laboratory customers. Healthcare Partnering
- [Privacy Statement](https://theremigroup.com/privacy-policy) - Summary Business takes technology to businesses, consumers, and society in a way that makes unique experiences possible but doesn’t come at the expense of your privacy. We believe in change and performance that supports your privacy rights and technology designed with those rights in mind. In particular, this Separation Notice explains how our goods, services,
- [News](https://theremigroup.com/news) - Latest News & Headlines
- [404](https://theremigroup.com/error) - Page Not Found! The page you were looking for has been misplaced. Back to Home

## News

- [Charlotte Business Journal Award](https://theremigroup.com/news/remi-named-best-places-to-work-for-3rd-consecutive-year-2) - Remi, the leading provider of equipment maintenance management programs for government entities, healthcare facilities, and higher education institutions across the country, was named a “Best Places to Work” by the Charlotte Business Journal. This is the third consecutive year Remi has been named a top Charlotte employer in the large company category. To learn more
- [Childress Klein to Start Construction on The Nexus at Waverly - Remi, a PartsSource Company](https://theremigroup.com/news/childress-klein-to-start-construction-on-the-nexus-at-waverly) - This article was originally published on Childress Klein’s website in February 2018. The Remi Group, an equipment maintenance management provider currently based in Ballantyne, has leased 31,000 square feet at The Nexus for its corporate headquarters and will be its first tenant. Read it here!
- [The Remi Group - The Best in Customer Service - Remi, a PartsSource Company](https://theremigroup.com/news/the-remi-group-the-best-in-customer-service) - Founded in 1998, by CEO, Dan Schuster, Remi Group provides equipment maintenance management programs that help its clients analyze, control, and reduce their investments in equipment maintenance. Remi Group’s Equipment Maintenance Management Program replaces multiple service agreements and extended warranties with one agreement that costs less and is more flexible than the Original Equipment Manufacturer
- [Remi Earns 5th NC Mid-Market Fast 40 Award - Remi, a PartsSource Company](https://theremigroup.com/news/remi-earns-5th-nc-mid-market-fast-40-award) - The North Carolina Mid-Market Fast 40 Award was created by Business North Carolina magazine and Cherry Bekaert LLP, an accounting firm, back in 2011. To qualify for the award, a company must be headquartered in NC, have an annual revenue in the range of $10-$500 million, and demonstrate sustained revenue and employment growth over the past three
- [Remi Soars After 5th Inc. 5000 Win - Remi, a PartsSource Company](https://theremigroup.com/news/remi-soars-after-5th-inc-5000-win) - Remi did it again…the company ranked on Inc. magazine’s 35th annual Inc. 5000 list for the fifth year in a row! Of the 5000 companies on the list, only 350 or 7% of them have won an accumulation of 5 years. Remi is unique because our wins have been consecutive. The 2016 Inc. 5000 is

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